Chalula Travel & Tour

Privacy Policy 

Who we are

Our website address is


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who do we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long do we retain your data

 If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data

 If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.


1. Operator means an operator as defined in the Protection of Personal Information Act, 4 of 2013;
2. Personal Information means personal information as defined in the Protection of Personal Information Act, 4 of 2013;
3. Protection of Personal Information
1. You hereby authorise Chalula Travel & Tour, to collect your Personal Information as it is relevant to this Agreement and/or service which we are providing for you or is deemed to be relevant for the provision of such service.
2. Chalula Travel & Tour is committed to adherence to national legislation and regulations pertaining to the safeguarding of data privacy.
3. Chalula Travel & Tour shall use information previously provided by you to perform our services and to among other things, process invoices, credit notes, statements and any other document related to the services.
4. You confirm that we may share your personal information with the following persons, who have an obligation to keep the personal information secure and confidential:
1. Employees of Chalula Travel & Tour who are required to be informed of the personal information in order to attend to the services supplied and;
2. All third parties who may assist us in supplying the services.
5. We undertake not to disclose your personal information unless it is legally or contractually required to do so.
6. We agree to use all reasonable efforts to ensure your personal information in our possession is kept confidential, stored in a secure manner and processed in terms of POPI.
7. You hereby acknowledge and warrant that:
1. Chalula Travel & Tour is entitled to process and store any such Personal Information in the manner set out in Chalula Travel & Tour’s Privacy Policy, available on the website ;
2. Chalula Travel & Tour is entitled and authorised by you to transfer any Personal Information to any of its Operators; and
3. Chalula Travel & Tour is entitled to store and back-up your Personal Information on its servers.
8. You confirm that you have read and agree to Chalula Travel & Tour’s Privacy Policy and hereby provide your consent to Chalula Travel & Tour to process your personal information and acknowledge that you understand the purpose for which it is required and for which it will be used.